Get ready to meet the new Galaxy
Complete the form for a chance to win a Samsung The Frame 4K TV, Galaxy Tab S11, or Galaxy Watch8.
Plus, get an exclusive e-voucher gift when you sign up.
Frequently Asked Questions
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When is Galaxy Unpacked and launch for the new Galaxy phones and new Galaxy Buds?There are two key events for Samsung's new Galaxy smartphones and Galaxy Buds, Unpacked and launch, which follow the schedule below.
• The livestream of the Galaxy Unpacked event will be on February 26, 2026 at 2 AM PHT. It's available for anyone to watch on Samsung.com, and you will be among the first to see the latest Galaxy mobile devices joining the Galaxy ecosystem.
• The official release date of the new Samsung models will be announced during the event. -
What are the benefits of registering for the upcoming Galaxy Unpacked?• If you register for the upcoming Unpacked event, you'll receive an invitation to the livestream as well as future Samsung events.
• You will receive an exclusive e-voucher gift valid on select Galaxy Ecosystem products.
• If you complete a survey and pre-order the new Galaxy smartphone, you will get a chance to win premium Samsung products.
• The registration period starts on February 11, 2026 and lasts until February 25, 2026. Participation will not be possible after the Unpacked event so make sure to apply in time!
* Offer details may vary by country.
* Notifications will only be sent to users who have first agreed to the Samsung Privacy Policy. -
What makes these new S Series smartphones so innovative?The new Galaxy smartphones are the next generation of our high-performing S Series smartphones, with hardware innovation and optimized software to be our most impressive smartphones yet. More will be revealed during Galaxy Unpacked!
Make sure to register for the Unpacked event so you don't miss out. -
What are the benefits of pre-ordering the new Galaxy devices?Customers who pre-order the latest Galaxy smartphones can receive a few different benefits.
• You will automatically receive free storage upgrades when you pre-order the new Galaxy S Series. For example, purchase a 256GB smartphone and you'll be upgraded to 512GB.
• The e-voucher you receive when you register for the Unpacked event can be used to save on select Galaxy Ecosystem products.
• Pre-ordering is smooth when you've registered for Galaxy Unpacked, so register until February 25, 2026 to ensure you get the most benefits.
* Offer details may vary by country.
* Notifications will only be sent to users who have first agreed to the Samsung Privacy Policy. -
How do I pre-register for the next Galaxy Unpacked event?Whether or not you already have a Samsung Account, you are able to easily pre-register for the Unpacked livestream on Samsung.com.
• You can easily register from this page, just scroll up to submit your application with your email and mobile number.
• Detailed application steps:
1. Go to the new Galaxy Unpacked Event page.
2. Input your name, email and phone number.
3. Complete the survey questions to get the full benefits.
4. Click the submit button.
• Registration can be combined with Samsung Account membership perks, so if you're not already a member, sign up to maximize your offers.
* Offer details may vary by country.
* Notifications will only be sent to users who have first agreed to the Samsung Privacy Policy. -
What kind of user experience can I expect from Galaxy AI and the new One UI?The Galaxy AI experience on the new One UI will feel smarter, more personalized and more seamless.
• Galaxy AI offers a personal AI experience, with a set of new AI features that are easy to use, giving you assistant-like support that helps streamline your days.
• The new One UI is designed to center your convenience with a deeply integrated AP platform. With smarter experiences that cater and adapt to your needs as time goes on, you'll enjoy greater productivity, easier communication and more ways to express yourself creatively.
• Register for Galaxy Unpacked to be among the first to experience the new Galaxy AI.
Go to Galaxy AI -
How easy is it to switch to Galaxy?It's simple to switch to Galaxy, even if you're on iOS or another Android phone, and it's possible in just a few simple steps, designed by Samsung for a smooth process.
• First, check your Trade-In eligibility to see if your phone qualifies for instant credit toward your new device, even if it's from another brand or has a cracked screen.
• Next, when you get ready to switch phones, use our Smart Switch app to transfer your data wirelessly. Move photos, contacts, apps and more from your old device in one go.
• Finally, send in your old phone. If you signed up for the Trade-In program, simply return your previous device to Samsung and enjoy your new Galaxy. -
What's the difference between Galaxy Unpacked registration benefits and pre-order benefits, and can I receive both?The benefits when registering for Galaxy Unpacked and the benefits when pre-ordering your new Galaxy device are different, but you can receive and use both!
• Unpacked registration is open to everyone before product launch, offering benefits for future purchases to those who register. And if you complete your registration by answering all the questions and pre-order the new Galaxy device, you will be eligible to win a premium Samsung product.
• Pre-order means reserving and purchasing Galaxy products, and as a result pre-order customers get benefits specific to the purchased products.
• When you register for Galaxy Unpacked and then participate in the pre-order period after the event, you can receive both benefits. Make sure you register until February 25, 2026 so you can get the best deals!
* Offer details may vary by country.
* Notifications will only be sent to users who have first agreed to the Samsung Privacy Policy. -
What should I do if I didn't receive a notification after signing up for Galaxy Unpacked?In the event that you don't immediately receive an e-mail confirming your registration for Galaxy Unpacked for the newest Galaxy S Series and Galaxy Buds, there are steps you can take to check if your registration was completed successfully.
• Please check the following:
1. Check spam/promotions folders in your e-mail.
2. Check My Page: Log in to Samsung.com → [My Page] → Event participation history to verify application status.
3. Re-registration is possible: Multiple applications cause no issues.
* Notifications will only be sent to users who have first agreed to the Samsung Privacy Policy. -
When can I pre-order the newest Samsung Galaxy S Series and new Galaxy Buds?The newest Samsung Galaxy S Series and new Galaxy Buds will be available for pre-order immediately after the Unpacked event.
• Pre-order will begin on February 26, 2026.
• If you want to pre-order, follow these steps:
1. Pre-order: For unlocked devices, order via Samsung.com; if using a carrier, proceed through the carrier's guide page.
2. Apply for benefits: Select desired benefits on the Pre-Order page.
• To ensure a smooth pre-order and learn more about these new devices, we recommend registering for Galaxy Unpacked.
* Offer details may vary by country.
* Notifications will only be sent to users who have first agreed to the Samsung Privacy Policy.
Promo Mechanics
Participants who complete their registration to Galaxy Unpacked from February 11-25, 2026 will receive an e-mail confirming their eligibility to enter the raffle and win one of the premium Samsung items when they pre-order the New Galaxy Device from February 26-March 17, 2026 and claim the pre-ordered device on or before April 30, 2026.
Raffle prizes
Item |
No. of winners |
|---|---|
65” The Frame TV + The Frame Bezel |
3 |
Galaxy Tab S11 (12+256gb) |
5 |
Galaxy Watch8 Bluetooth 40mm |
10 |
Raffle guidelines:
1. |
Raffle winners will be selected at random using a randomizer tool with the presence of DTI personnel during the week of May 18, 2026, or the next available date thereafter. |
2. |
Raffle winners will be contacted and verified by Samsung Philippines and/or Cheil Philippines via their registered e-mail and/or mobile number. Winners will be given a maximum of sixty (60) days to acknowledge receipt of the notification by responding through SMS, call, or mail. |
3. |
Winners must send a copy of a valid government ID within sixty (60) days upon receiving contact. Failure to comply will result in the prize being considered unclaimed. Unclaimed prizes after sixty (60) days from acknowledgment will be forfeited in favor of Samsung Philippines, subject to prior approval of the DTI-FTEB. |
4. |
With prior approval of the DTI-FTEB, Samsung Philippines reserves the right to declare forfeiture of prize if the winner fails to claim the prize within the prescribed redemption period. |
5. |
Failure to comply with any of the requirements or the terms and conditions herein shall result in forfeiture of the prize, subject to prior approval from the DTI-FTEB. |
6. |
After verification, the winners must provide a Philippines address for prize delivery. Prizes may not be claimed in person at any Samsung Store. |
7. |
All regular and contractual employees of Samsung Philippines and its third-party suppliers are disqualified from joining the promotion. |
8. |
The raffle items are not convertible to cash or other products. |
E-voucher usage for Samsung.com and Shop App
E‑voucher usage for participants who will pre-order the New Galaxy Device on Samsung.com and Samsung Shop App:
1. |
The e‑voucher will be sent to the e‑mail used for Galaxy Unpacked registration. |
2. |
The e‑voucher can only be used to purchase select Galaxy ecosystem products on Samsung's Online Store or Samsung Shop App. |
3. |
The e‑voucher is not a stand-alone discount voucher. It must be used to discount select Galaxy ecosystem products while making a pre-order purchase of the New Galaxy Device and is valid until March 17, 2026. |
4. |
The e‑voucher code cannot be used to discount the pre-ordered New Galaxy Device or any other smartphone. |
5. |
The e‑voucher code is not convertible to cash or any other products. |
6. |
The e‑voucher code can be availed with any other ongoing promotions in Samsung Online Store and Samsung Shop App within the promo period. |
7. |
Minimum of Php 1 checkout is required on Samsung's Online Store or Shop App to complete the order. |
8. |
E‑voucher is valid for one-time redemption only. |
9. |
E‑voucher is non-refundable for customer-cancelled orders. |
10. |
E‑voucher is non-transferable. |
11. |
Voucher code must be applied upon checkout from Samsung's Online Store or Shop App during the promo period to avail of the discount promotion. |
E-voucher usage for Samsung Experience and Authorized Stores
E‑voucher usage for participants who will pre-order the New Galaxy Device in Samsung Experience and Authorized Stores:
1. |
Participants who will pre-order the New Galaxy Device in Samsung Stores will receive a separate e‑voucher code once they claim their pre-ordered device. |
2. |
Participants must use the same email address used on the Samsung Galaxy Unpacked registration to pre-order the new Galaxy Flagship device from February 26 to March 17, 2026 from the participating Samsung Authorized Stores. Participants will receive an email containing the e‑voucher unique code not more than 10 days after receiving / claiming the pre-ordered new Galaxy Flagship device. Claiming of pre-ordered units will begin from March 6, 2026. |
3. |
The e‑voucher can be used to purchase select Galaxy ecosystem products on Samsung's Online Store or Samsung Shop App from March 6 – May 17, 2026. |
4. |
The e‑voucher is not a stand-alone discount voucher and the customer must have a basket size of at least Php 30,000 to use the discount voucher. |
5. |
The e‑voucher code is not convertible to cash or any other products. |
6. |
The e‑voucher code can be availed with any other ongoing promotions in Samsung Online Store and Samsung Shop App within the promo period. |
7. |
Minimum of Php 30,000 checkout is required on Samsung's Online Store or Shop App to complete the order. |
8. |
E‑voucher is valid for one-time redemption only. |
9. |
E‑voucher is non-refundable for customer-cancelled orders. |
10. |
E‑voucher is non-transferable. |
11. |
Voucher code must be applied upon checkout from Samsung's Online Store or Shop App during the promo period to avail of the discount promotion. |
- Raffle promo runs until March 17, 2026. Terms & conditions apply. Per DTI Fair Trade Permit No. FTEB-249129 Series of 2026.
- E-voucher promo runs until February 25, 2026. Terms & conditions apply. Per DTI Fair Trade Permit No. FTEB-248634, 248638 Series of 2026.